The Compaytence Brief

Payments intelligence, weekly.

Payments intelligence, weekly.

Payments intelligence, weekly.

Payments intelligence for high-risk and high-growth merchants — processors, chargebacks, compliance and cross-border, every week.

Payment card frozen inside a block of ice, headline: 10 ways to get your account frozen in Q4

10 Ways to Get Your Account Frozen in Q4

Holiday growth can trigger a processor review just as volume peaks. Ten things that get payouts restricted, delayed or frozen in Q4, from mismatched business documents to unannounced sales spikes, and how to prevent each.

PayPal, Shopify Payments and Stripe dashboards showing held balances, headline: Don't let your processor keep the cash

PayPal, Shopify & Stripe Holds: Don’t Let Your Processor Keep the Cash

A 10% rolling reserve held for 90 days grows with your sales. How PayPal, Stripe and Shopify Payments reserves work, what triggers them, and four ways to reduce your chances of getting one.

Map of Europe with banks linked to a central Wero hub under 'Europe's own payment rails'

Will Europe escape the American networks?

Wero, the bank-backed alternative to Visa and Mastercard, is now live at dm and Lidl checkouts. What its rollout numbers actually show, and how far it is from challenging the card networks.

Headline Your MCC sets the tone beside a card showing merchant category code 4722 for travel agencies and tour operators

Your MCC Sets the Tone

Your four-digit Merchant Category Code tells acquirers what kind of risk they are taking on. Which MCCs draw extra underwriting scrutiny, and why the business behind the code matters most.

'Stop defending. Start preventing.' beside a table: $1,000,000 volume at 1.50% puts $15,000 a month in dispute

Stop Defending, Start Preventing: The Merchant’s Guide to Chargeback Alerts

At $1 million a month, a 1.5% chargeback rate puts about $15,000 into disputes every month. How Ethoca, Verifi CDRN, RDR and Order Insight stop chargebacks before they land.

Netherlands checkout showing iDEAL with +39% conversion above card, PayPal and Klarna, headline: The checkout your buyers want

The Checkout Your Buyers Want

Merchants offering one relevant payment method beyond cards saw revenue rise 12% in Stripe's 2025 test. Why cards aren't the default in many markets, and how to find what your buyers expect.

Illustrative merchant processing statement listing processor fees, headline: Do you know what it costs to run your store?

Do you know what it costs to run your store?

Push your volume to $250,000 a month and you can easily pay over $12,000 a year in fees: Regulatory Product Fee, Network Access Fee, Industry Compliance Fee.

Scale tipped by stacked coins, headline 'You won. It still counted.': won chargebacks still hit the ratio

The Cost of Winning Chargebacks

A chargeback counts against your dispute ratio the moment it is filed, and the $15 to $30 gateway fee posts the same way. Merchants win 44.6% of the disputes they contest and net 10.7%, and neither number touches the two costs that already landed.

Cover: 'They Never Run One Processor', 97% of merchants over $500M use multiple acquirers; one payment lane is down

When Your Only Processor Goes Down, So Does Your Store

A two-hour Braintree outage took every checkout running through it down with no second rail to route to. An outage costs you hours, a shutdown costs you months, and 97% of merchants above $500M refuse to run one processor for exactly that reason.

Glowing 'Local Acquiring' panel among cross-border panels, headline 'Only 1 in 5 Has a Local Acquirer'

The Local Acquiring Advantage

Only 20% of cross-border sellers have a local acquirer in their best foreign market. Everyone else routes those sales through a home-country account that prices, routes, and declines them as foreign risk.

Cash leaking from a cracked funnel at 3% into a vault, headline 'The Money That Never Arrives' on hidden FX markups

Regulators Just Quantified the FX Markup You've Been Eating Blind

Cross-border card fees run about 15x domestic, and the currency markup stacked on top never shows up as a line item. Here's how to find what your international sales are really costing you.

Cover for 'What the Underwriters Want': a glowing scale weighs a storefront and card against red reserve-risk chips

What the Underwriters Want

Signing up with Stripe or Shopify isn't underwriting. It's a form. The real review comes later, and these are the eight things on the underwriter's desk when it does.